Accessibility at Storage West Hendon
Storage West Hendon is committed to providing an accessible and inclusive experience for all customers, visitors and website users. We aim to make our storage information, booking journeys and support resources easy to use for people of all abilities, including those using assistive technologies. This Accessibility Statement explains the steps we take to support an accessible Storage West Hendon experience and how you can contact us with accessibility requests or feedback.
Our Commitment to Accessibility Standards
We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines are recognised internationally as a standard for making web content more accessible for people with disabilities, and for improving usability for everyone. Our goal is to offer an accessible Storage West Hendon website that is perceivable, operable, understandable and robust in line with these recommendations.
Where full compliance is not yet possible, we are actively reviewing and improving our content, design and technical implementation to reduce barriers to access. Accessibility is treated as an ongoing process rather than a one-time task.
Screen-Reader Support
The Storage West Hendon website is designed to support visitors who rely on screen readers and other assistive technologies. We use a logical heading structure to help screen-reader users understand page layout and navigate quickly to relevant sections. Text alternatives are provided for meaningful images and icons so that important information is not conveyed by visuals alone.
Where forms are used, such as quote requests or booking forms, labels and instructions are written to be clear and descriptive. We aim to ensure that form controls are announced correctly by common screen readers, helping customers in the Storage West Hendon area to complete tasks without visual cues.
Keyboard Navigation
We recognise that many users navigate websites without a mouse. The Storage West Hendon site is designed so that all essential features and content can be accessed using a keyboard alone. Navigation menus, buttons, form fields and interactive elements are operable via standard keyboard keys such as Tab, Shift plus Tab and Enter.
To support an accessible Storage West Hendon browsing experience, we aim to maintain a clear focus indicator so that keyboard users can easily see which element is currently selected. We also work to ensure that keyboard focus moves in a logical order and that no part of the site traps focus or requires a mouse to proceed.
Text, Colour and Layout
We aim to use sufficient colour contrast between text and background so that information is readable for users with low vision or colour-vision differences. Text is written in plain, concise language wherever possible, with a layout that supports easy reading and scanning on both desktop and mobile devices.
Where colour is used to highlight information, we try to ensure that meaning is not conveyed by colour alone. Icons, labels or text are used alongside colour changes so that key information remains accessible to a wide range of users in the Storage West Hendon area.
Ongoing Improvements
Digital accessibility is an ongoing focus for Storage West Hendon. We periodically review our website against WCAG 2.1 AA guidelines and consider accessibility when planning updates or new features. Feedback from customers plays an important role in helping us identify issues and prioritise improvements.
Contact for Accessibility Requests and Feedback
If you experience any difficulty using the Storage West Hendon website, or if you have suggestions for improving accessibility, we encourage you to contact us. You can share details about the page or feature you were using, the type of device or assistive technology involved, and the nature of the problem encountered.
We will review your request, work to address any accessibility barriers where feasible, and respond with information about any steps taken. Our aim is to offer a welcoming and accessible storage experience for everyone in the West Hendon community, both online and at our facilities.




